Privacy Policy
Last updated: October 26, 2026
General Privacy Policy
How we collect and use your information
Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, and service address when you request a repair or create an account. We may also collect device and usage information automatically when you visit our website.
How We Use Your Information
We use the information we collect to schedule and fulfill repair services, communicate with you about your appointments, send service-related notifications (including SMS messages with your consent), improve our website and services, and comply with legal obligations.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with service providers who assist us in operating our business (such as scheduling and communication tools), only to the extent necessary to perform those services. We may also disclose information as required by law or to protect our rights.
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Cookies & Tracking
Our website may use cookies and similar technologies to enhance your browsing experience and remember your preferences. You can control cookie settings through your browser; disabling cookies may affect certain site functionality.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at the information below. We will respond to your request in accordance with applicable law.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated date. Your continued use of our services after any changes constitutes your acceptance of the revised policy.
SMS / Text Message Terms
Your rights regarding text message communications
Program Description
Ghost Laser sends SMS messages to customers who have opted in to receive appointment confirmations, technician dispatch notices, service status updates, and other repair-related communications.
Consent & Opt-In
By providing your mobile phone number and checking the SMS opt-in box during booking, you expressly consent to receive text messages from Ghost Laser at the number provided. Consent is not a condition of purchase.
Message and data rates may apply. Message frequency varies based on your service appointments and account activity.
How to Opt Out
You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS communications will be sent unless you opt in again.
Help
Reply HELP to any message for assistance, or contact us directly at (949) 565-2660 or support@ghostlaser.com.
Supported Carriers
Supported carriers include, but are not limited to, AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, U.S. Cellular, and MetroPCS. Carrier support is subject to change. Ghost Laser is not liable for delayed or undelivered messages.
Privacy of SMS Data
Your mobile number and SMS consent status are stored securely and used solely to deliver repair-related communications. We do not share your mobile number with third parties for marketing purposes.
Questions about this policy?
We're happy to help clarify anything.
19801 Esperanza Rd · Yorba Linda, CA 92886 · ghostlaser.com